When I discovered the check-in lobby was on the 37th floor I felt that the hotel Grand Hyatt Kuala Lumpur, was going to be special.
As the lift doors opened upon arrival at the 37th floor, I was greeted by the iconic sight of the Petronas Twin Towers shining brightly directly in front of me. Now that provides a wonderful welcome to any hotel.
A stay at the Grand Hyatt Kuala Lumpur guarantees sweeping panoramic views across the city. All the rooms have wonderful floor to ceiling windows ensuring unobstructed vistas.
But that is not all, it also has the finest of dining options, a gourmet’s delight. With open kitchens, it’s possible to chat with the chef as your meal is cooked.
It is always the small details that make the most difference, and it was so nice to receive a huge smile and friendly wave, from all the chefs and waiters.
Each morning breakfast was a veritable feast and catered for all tastes, local and international. We tried different dishes every day, including special omelettes, but my favourite was the muesli, mixed yogurts and fruit.
The hotel pool was beautiful and so relaxing. All around the pool were double bed sun loungers where we could sunbathe and let the stresses of life ease away. Interestingly the rain fell at 3pm each day. Every day. But the temperatures always remained warm and pleasant.
We also tried out the spa and booked a one hour couples’ body massage. Which had to be one of the best massages I’ve ever had.
The Grand Hyatt Kuala Lumpur was only opened in August 2012, so unsurprisingly everything about the hotel is in pristine condition.
The hospitality shown to us made our stay very special. Every member of staff we encountered from check-in, to waiters and bell-boys, could not be more helpful. Nothing was too much trouble or too difficult.
As gorgeous as the hotel was, we could not come to Kuala Lumpur and not see the city. As time was limited, we took a whole city tour by bus. I particularly enjoyed visiting the Batu Caves, which are believed to be over one million years old. Hidden temples inside provide a fantastic insight into the city’s Hindu heritage and community. They certainly make the 277 steps to the top worth the climb.
A little tip – the cafés located just at the foot of the steps are amazing. We had a traditional ‘banana leaf’ Indian lunch for about £3 and it was delicious. It also gave us enough energy to continue our sight-seeing expedition.
The Grand Hyatt, other than having a distinctive elevated checking-in floor, also has unforgettable lifts. There is one lift to take you directly to the check-in lobby and another one that takes you down to your room. Each of the lifts provide spectacular views of Kuala Lumpur’s beautiful city skyline.
New and varied experiences are what I seek when travelling, and Kuala Lumpur supplied plenty. I also loved the Malaysian customary greeting. Upon meeting they place their right hand over their heart, as a symbol of welcoming you with an open heart. And even in this large multinational hotel such local traditions are valued and embraced.